3 Things You Should Ask Your Door Company

Communication is key in Atlas Door Repair, even in something as mundane as… door repair.

As a company, we prioritize our clients. We tell them what to expect, what to prepare, and what will happen from here on out once the project starts. Complete transparency from start to finish, with no exceptions.

Unfortunately, some unsuspecting homeowners or property owners are hard-pressed to find a reliable and trustworthy door technician. We can’t all be Atlas Door Repair.

Kidding… mostly. This just puts emphasis on the need to evaluate our door companies more and more before actually getting down to the nitty-gritty. When clients do not properly evaluate local door companies before signing the contract, there is a large chance that it would be a highway robbery. Money can be wasted with no results to show for it.

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That is why we, Atlas Door Repair, encourage clients to ask questions as they so desire.

You’re purchasing a specific service, and you’ll want to get these important questions out of the way before proceeding.

1. Credibility

Is your business legal? Do you have the permits to show for it? Are you ADA-certified? When something happens in my property, are you insured or would I have to be responsible for it? Are you recognized by the concerned associations and authorities? Do you adhere to local codes?

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2. Reliability

How long have you been in the business? Do you have a portfolio of all your past projects? Where can we see reviews from past clients, do you have any references we can use? Where do you source your door materials? Are your door technicians professionally trained and certified? Or do you outsource and use a third-party crew during projects?

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3. Responsibility

Do you offer warranties— how long are they and what do they include? Do you provide estimates and stick to them? Are contracts required and is there fine print? Will there be hidden fees after the project?